Development and training of staff in customer-oriented organizations

THE CONCEPT OF INTERNAL CUSTOMER ORIENTATION SHOULD MATCH THE LEVEL OF EMPLOYEE SATISFACTION. SATISFIED STAFF HAS A POSITIVE IMPACT ON THE QUALITY OF SERVICES, AND THE LEVEL OF STAFF LOYALTY HAS A POSITIVE EFFECT ON CUSTOMER LOYALTY. CONSEQUENTLY, LOYAL PERSONNEL WORKS WITH GREATER DEDICATION AND BETTER CONTRIBUTES TO THE DEVELOPMENT OF THE COMPANY. THE ARTICLE DISCUSSES THE IMPORTANCE OF STAFF DEVELOPMENT ORGANIZATION. THE STAFF, WHICH IS A DECENT MOTIVATION, WILL BRING MORE BENEFITS TO THE ENTERPRISE. IN CUSTOMER-ORIENTED COMPANIES MORE QUALIFIED STAFF WHO, TAKES CARE OF HIS PLACE AND WANTS TO GROW AND DEVELOP TOGETHER WITH YOUR COMPANY.