Development of soft skills of managers for communication in an intercultural environment

The article discusses the importance of developing soft skills among managers for successful communication in an intercultural environment. She highlights key aspects affecting effective communication in multinational command structures, namely cultural differences, language barriers and lack of cross-cultural understanding. The authors review techniques and strategies that can help managers improve their communication skills, including cross-cultural training, intercultural communication, and developing empathy. Based on contemporary research and practice, the article offers practical recommendations for managers seeking to work successfully in an intercultural environment and achieve better results in their professional activities.