Security Analysis in Online Transaction Systems: A Proposed Framework
Автор: Rakin S. Aftab, Md. Kais K. Emon, Sanjana F. Anny, Durjoy Sarker, Md. Mazid-Ul-Haque
Журнал: International Journal of Information Engineering and Electronic Business @ijieeb
Статья в выпуске: 2 vol.16, 2024 года.
Бесплатный доступ
The safety of online transactions is paramount in the modern world, mainly since technology develops at a dizzying rate. This study aims to shed light on the numerous threats that users of online transaction systems face. The study used a mixed-methods research strategy to investigate the experiences and perspectives of 400 individuals from various backgrounds. Worryingly, the results show a significant knowledge gap on the many types of cyber hazards. The research reveals a troubling lack of awareness about various cyber risks, including fraud, phishing, and identity theft. It highlights the user’s common functional difficulties. The study proposes a novel framework named COTSEF: A Comprehensive Framework for Enhancing Security in Online Transactions to enhance online transaction security alongside these findings. This comprehensive framework aims to provide a safer and more dependable environment for online commerce by mitigating the identified risks and challenges. The demographic breakdown of the users is also investigated, with the results indicating the increased vulnerability of some age groups and professions to various hazards. It also highlights the need for educational activities to address the significant need for more awareness about data protection rules. The study is a critical resource for policymakers, corporations, and educational institutions, offering actionable insights for developing more secure and user-friendly online transaction systems.
Online Transaction System Security, Scams & Fraud, Identity Theft, Phishing, Hacking, Awareness, Framework
Короткий адрес: https://sciup.org/15019409
IDR: 15019409 | DOI: 10.5815/ijieeb.2024.02.03
Список литературы Security Analysis in Online Transaction Systems: A Proposed Framework
- C. Changchit, T. Klaus, R. Lonkani, and J. Sampet, “A cultural comparative study of mobile banking adoption factors,” Journal of Computer Information Systems, vol. 60, no. 5, pp. 484–494, 2019. doi:10.1080/08874417.2018.1541724
- M. Merhi, K. Hone, A. Tarhini, and N. Ameen, “An empirical examination of the moderating role of age and gender in consumer mobile banking use: A cross-national, Quantitative Study,” Journal of Enterprise Information Management, vol. 34, no. 4, pp. 1144–1168, 2020. doi:10.1108/jeim-03-2020-0092
- Islam, N., Mustafi, M., Rahman, M. N., Nower, N., Rafi, M. M. A., Natasha, M. T., Hassan, R., and Afrin, S., "Factors affecting customers’ experience in mobile banking of Bangladesh," Available at SSRN, 2018. [Online]. Available: SSRN 3305925.
- Lafraxo, Y., Hadri, F., Amhal, H., and Rossafi, A., "The Effect of Trust, Perceived Risk and Security on the Adoption of Mobile Banking in Morocco," in ICEIS (2), 2018, pp. 497-502.
- M. Merhi, K. Hone, and A. Tarhini, “A cross-cultural study of the intention to use mobile banking between Lebanese and British consumers: Extending UTAUT2 with security, privacy and Trust,” Technology in Society, vol. 59, p. 101151, 2019. doi: 10.1016/j.techsoc.2019.101151
- N. Jahan and G. Shahria, “Factors effecting customer satisfaction of mobile banking in Bangladesh: A study on young users’ perspective,” South Asian Journal of Marketing, vol. 3, no. 1, pp. 60–76, 2021. doi:10.1108/sajm-02-2021-0018
- A. M. Yussaivi, C. Y. Lu, M. E. Syarief, and D. Suhartanto, “Millennial experience with mobile banking and mobile banking artificial intelligence evidence from Islamic banking,” International Journal of Applied Business Research, pp. 39–53, 2021. doi:10.35313/ijabr.v3i1.121
- Y. Sulaiman and N. Jauhari, “The factors influencing mobile banking usage among university staff,” WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS, vol. 18, pp. 179–189, 2021. doi:10.37394/23207.2021.18.19
- H. N. Van et al., “Impact of perceived risk on mobile banking usage intentions: Trust as a mediator and a moderator,” Interna-tional Journal of Business and Emerging Markets, vol. 12, no. 1, p. 94, 2020. doi:10.1504/ijbem.2020.106202
- T. Zhang, C. Lu, and M. Kizildag, “Banking ‘on-the-go’: Examining consumers’ adoption of mobile banking services,” Inter-national Journal of Quality and Service Sciences, vol. 10, no. 3, pp. 279–295, 2018. doi:10.1108/ijqss-07-2017-0067
- S. Singh and R. K. Srivastava, “Understanding the intention to use mobile banking by existing online banking customers: An empirical study,” Journal of Financial Services Marketing, vol. 25, no. 3–4, pp. 86–96, 2020. doi:10.1057/s41264-020-00074-w
- S. A. Raza, N. Shah, and M. Ali, “Acceptance of mobile banking in Islamic banks: Evidence from modified utaut model,” Journal of Islamic Marketing, vol. 10, no. 1, pp. 357–376, 2019. doi:10.1108/jima-04-2017-0038
- S. Bhatnagar, Y. Malik, and S. Butakov, “Analysing data security requirements of Android Mobile Banking Application,” Lecture Notes in Computer Science, pp. 30–37, 2018. doi:10.1007/978-3-030-03712-3_3
- S. Chen et al., “Are Mobile Banking Apps Secure? what can be improved?,” Proceedings of the 2018 26th ACM Joint Meeting on European Software Engineering Conference and Symposium on the Foundations of Software Engineering, 2018. doi:10.1145/3236024.3275523
- Ş. Şentürk, H. Yaşar, and İ. Soğukpınar, “Model Driven Security in a mobile banking application context,” Proceedings of the 14th International Conference on Availability, Reliability and Security, 2019. doi:10.1145/3339252.3340529
- K. K. Lakshmi, H. Gupta, and J. Ranjan, “UPI based Mobile Banking Applications – Security Analysis and enhancements,” 2019 Amity International Conference on Artificial Intelligence (AICAI), 2019. doi:10.1109/aicai.2019.8701396
- A. Abdullaev et al., “Security Challenge and issue of Mobile Banking in republic of uzbekistan: A State of Art Survey,” 2019 21st International Conference on Advanced Communication Technology (ICACT), 2019. doi:10.23919/icact.2019.8701952
- K. Firsty Arisya, Y. Ruldeviyani, R. Prakoso, and A. Lailatul Fadhilah, “Measurement of Information Security Awareness Level: A case study of mobile banking (M-banking) users,” 2020 Fifth International Conference on Informatics and Computing (ICIC), 2020. doi:10.1109/icic50835.2020.9288516
- P. Datta, S. Tanwar, S. N. Panda, and A. Rana, “Security and issues of M-banking: A technical report,” 2020 8th International Conference on Reliability, Infocom Technologies and Optimization (Trends and Future Directions) (ICRITO), 2020. doi:10.1109/icrito48877.2020.9198032
- N. Yildirim and A. Varol, “A research on security vulnerabilities in online and Mobile Banking Systems,” 2019 7th International Symposium on Digital Forensics and Security (ISDFS), 2019. doi:10.1109/isdfs.2019.8757495
- A. S. OZTAS, E. YEMEN, and E. TUZUN, “International Conference on Advanced Technologies, Computer Engineering and Science (ICATCES’18),” in Real-Time Monitoring and Control of The SDLC Process on a Single Automation in Core Banking Applications, 2018, pp. 104–108
- R. B. Mostafa, “Mobile Banking Service Quality: A new avenue for customer value co-creation,” International Journal of Bank Marketing, vol. 38, no. 5, pp. 1107–1132, 2020. doi:10.1108/ijbm-11-2019-0421
- M. A. Shareef, A. Baabdullah, S. Dutta, V. Kumar, and Y. K. Dwivedi, “Consumer adoption of mobile banking services: An empirical examination of factors according to adoption stages,” Journal of Retailing and Consumer Services, vol. 43, pp. 54–67, 2018. doi:10.1016/j.jretconser.2018.03.003
- Z. U. Rehman*, S. S. Omar, S. B. Zabri, and S. Lohana, “Mobile banking adoption and its determinants in Malaysia,” Interna-tional Journal of Innovative Technology and Exploring Engineering, vol. 9, no. 1, pp. 4231–4239, 2019. doi:10.35940/ijitee.l3015.119119
- K. Aldiabat, A. Al-Gasaymeh, and A. S. K.Rashid, “The effect of mobile banking application on customer interaction in the Jordanian banking industry,” International Journal of Interactive Mobile Technologies (iJIM), vol. 13, no. 02, p. 37, 2019. doi:10.3991/ijim.v13i02.9262
- K. A. Kelly and S. Palaniappan, "Survey on Customer Satisfaction, Adoption, Perception, Behaviour, and Security on Mobile Banking," J. Inform. Tech. Softw. Eng., vol. 9, pp. 259, 2019. doi: 10.35248/2165-7866.19.9.259
- A. Johri and S. Kumar, “Exploring customer awareness towards their cyber security in the Kingdom of Saudi Arabia: A study in the era of Banking Digital Transformation,” Human Behavior and Emerging Technologies, vol. 2023, pp. 1–10, 2023. doi:10.1155/2023/2103442
- M. Nawaz, L. Motiwalla, and A. V. Deokar, “Adaptive user interface for a personalized mobile banking app,” Adjunct Publication of the 26th Conference on User Modeling, Adaptation and Personalization, 2018. doi:10.1145/3213586.3226209
- A. Avdić, “Use of Biometrics in Mobile Banking Security: Case Study of Croatian Banks,” IJCSNS International Journal of Computer Science and Network Security, vol. 19, Oct. 2019
- L. Sharma and M. Mathuria, “Mobile banking transaction using Fingerprint Authentication,” 2018 2nd International Conference on Inventive Systems and Control (ICISC), 2018. doi:10.1109/icisc.2018.8399016
- P. Rajarajeswari, M. Sreevani, and P. Lalitha Suryakumari, “Secure Cloud Risk Architecture Analysis for mobile banking system and its performance analysis based on machine learning approaches,” Journal of Physics: Conference Series, vol. 2089, no. 1, p. 012007, 2021. doi:10.1088/1742-6596/2089/1/012007
- P. M. Estrela, R. de Albuquerque, D. M. Amaral, W. F. Giozza, and R. T. Júnior, “A framework for continuous authentication based on touch dynamics biometrics for mobile banking applications,” Sensors, vol. 21, no. 12, p. 4212, 2021. doi:10.3390/s21124212
- M. T. Ahmed, M. T. Imtiaz, and A. A. Kauser, "A comparative study of mobile banking in specific parts of Bangladesh," Int. J. Sci. Bus., vol. 4, no. 6, pp. 129-139, 2020
Статья научная
