Sectoral ecosystem links in the residential real estate market: assessing priorities

The study focuses on the organizational and economic relations between the participants of the residential real estate market, who, interacting with each other, form the basis for meeting the population's need for comfortable and affordable housing. The study aims to develop theoretical and methodological foundations for the development of the residential real estate market through the formation of sustainable connections between government agencies, commercial companies, and end consumers in the context of digitalization. The research hypothesis is that the implementation of an ecosystem approach to business process management in the residential real estate market will create stable and mutually beneficial relationships that guarantee effective and high-quality interaction between market participants throughout the entire life cycle of a residential property in a one-stop shop environment. The study uses an ecosystem approach as its methodology, which allows the residential real estate market to be viewed as a complex socioeconomic system characterized by a variety of participants involved in the lifecycle of residential properties, and is based on the principle of creating shared consumer value. The following results were obtained: a theoretical review of scientific approaches to studying the residential real estate market based on the ecosystem was conducted; economic relations between market participants were identified in three sectors: (1) creation, (2) circulation of rights, and (3) management/operation/maintenance; key elements influencing the formation of consumer value in the residential real estate market were studied (5 groups); an algorithm for assessing the formation of consumer value was developed, followed by the application of the analytic hierarchy process to select the priority component. The research findings can be used by federal and regional government agencies, financial institutions, and real estate agencies to foster productive collaboration. The data presented in the study can help formulate guidelines for creating sustainable ecosystem-based connections and assess their effectiveness.