Certification of services: a schema and its features
Автор: Zhukovskaya Valentina Yurevna
Журнал: Научный вестник Южного института менеджмента @vestnik-uim
Рубрика: Экономика сервиса и туризма
Статья в выпуске: 1 (9), 2015 года.
Бесплатный доступ
Аt consideration of actuality of theme, we came to the next conclusion, that the feature of modern market of grant of different services is an enormous number of organizations (firms) that give similar on an orientation and costs services, that results in the height of competition. Therefore front-rank organizations aspire to creation of own clientele that assuredly will promote to them a competitiveness at the market of grant of services, on condition of the high certificated quality of service.
Certification, standardization, normative documents, quality, system of quality, quantitative and quality descriptions, certificate of accordance, obligatory and voluntarily certification, given services, charts of certification of services, inspection control
Короткий адрес: https://sciup.org/14338778
IDR: 14338778