Quality management system of customer service as a factor of the firm's competitive advantage in the market

Автор: Riabinina M.A.

Журнал: Мировая наука @science-j

Рубрика: Основной раздел

Статья в выпуске: 5 (26), 2019 года.

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The quality management system of service allows companies to be competitive in today's market with low-differentiated products. Quality of service is a key element in making decisions by potential customers about placing an order.

Сертификат исо 9001 (iso 9001), quality management system, iso 9001 certificate, quality of service, competitiveness, competitive advantages

Короткий адрес: https://sciup.org/140264636

IDR: 140264636

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