Socio-cultural engineering in the field of catering: problems of on-board catering in Russia
Автор: Ziukina S.L.
Журнал: Технико-технологические проблемы сервиса @ttps
Рубрика: Жилищно-коммунальное хозяйство и бытовое обслуживание
Статья в выпуске: 3 (53), 2020 года.
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The aim of the study was to identify the optimal requirements for organizing and providing catering services on board a vehicle (airplane, train) (on-board catering), satisfying the passenger and operator of catering services, taking into account its personalization, customization and Total Quality Management principles, by identifying the impact of the nutrition culture on consumer passenger properties and the definition of ways to manage the culture of nutrition with the tools of socio-cultural engineering.
Принципы total quality management, class of catering services, culture of nutrition, tools of socio-cultural engineering, change agents, total quality management principles, personalization, customization catering services on board
Короткий адрес: https://sciup.org/148319967
IDR: 148319967