Социально-психологическая компетентность как фактор профилактики межличностных конфликтов у будущих менеджеров

Socio-psychological Competence as a Factor in the Prevention of Interpersonal Conflicts among Future Managers

The relevance of the problem of the formation of socio–psychological competence of future managers as a factorin the prevention of interpersonal conflict situations is substantiated. The purpose of the study is defined: the formation of a level of socio-psychological competence aimed at preventing interpersonal conflicts, the ability of a person to build effective interaction with other people. The structural components of a person’s socio-psychological competence are determined. Psychological conditions have been identified: the development of a psychological model for the formation of socio-psychological competence of students as a factorin preventing interpersonal conflicts, including the following socio-psychological technologies: group discussion, technology of persuasive communication, socio-psychological training, role-playing games, the method of group reflection, etc., the development of an experimental program of a special course: “Psychology of the formation of socio-psychological competence of future specialists”. The results of experimental work are presented, indicating the positive dynamics of data in the experimental group after the formative experiment: the level of socio-psychological competence is higher than in the control group, which acts as a factorin preventing interpersonal conflicts among future managers.