A way to improve business activities by managing the quality of services
Автор: Kraynova A. N., Chadina I. A., Manukyan G. A., Dultsev D. O.
Журнал: Экономика и социум @ekonomika-socium
Рубрика: Основной раздел
Статья в выпуске: 11 (78), 2020 года.
Бесплатный доступ
The article considers modern methods of service quality management in entrepreneurship. The factors that determine the consumer's perception are presented. Examples of using these methods are given. The considered methods can improve the quality of services provided and can be used in any type of activity.
Quality management methods, entrepreneurship, service, analysis, quality, factor
Короткий адрес: https://sciup.org/140251760
IDR: 140251760
Статья научная