Chief officer communication style in regard to prevention of conflicts at work and optimization of administrative activity
Автор: Tsvetkov Vyacheslav L., Khrustaleva Tatyana A., Tanov Alexandr M.
Журнал: Психопедагогика в правоохранительных органах @pp-omamvd
Рубрика: Психокоррекция и регуляция состояний
Статья в выпуске: 4 (71), 2017 года.
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The ongoing nationwide transformations have required a substantial restructuring of strategy, tactics and psychology of management in law enforcement agencies. Chief police personnel focus more on the increase of their professional and psychological competence. Foreign and domestic psychology are getting more interested in style characteristics of an individual. The experimental study of psychological peculiarities of impact the chief officer communication style has on the conflicts at work shows that their typology is rather relative, they are closely connected with the management style where it is important to determine their dominance and the influence on choosing the behavioural strategies in different situations of interpersonal interaction. Inadequate communication style deforms the group consciousness which is implemented and interpreted also through interests. As a result, the communication style and its influence on conflicts at work are mostly determined by their interests. The most efficient focus enabling to solve problems of conflict prevention is everyone's orientation on the work and on the other members of the staff. Individual strategy used by the chief officer in official conflicts refers to different levels of organization of individual traits and is a style-related property.
Professional communication, the chief officer style of communication with subordinates, management styles, behavioural strategies in conflicts
Короткий адрес: https://sciup.org/14989702
IDR: 14989702