Mystery shopping in "nonmass" demand sales
Автор: Durtkarinov D.A., Sorokin O.N.
Журнал: Теория и практика современной науки @modern-j
Рубрика: Основной раздел
Статья в выпуске: 2 (92), 2023 года.
Бесплатный доступ
The article is devoted to a detailed analysis of the “Mystery Shopper” method, as well as effective procedures for evaluating and controlling the level of service are considered
Mystery shopper, sale, professional competence, quality of service
Короткий адрес: https://sciup.org/140297346
IDR: 140297346
Статья научная