Technical issues in E-governance initiatives in Satara district in Maharashtra state (India)

Maharashtra is one of the biggest states in India. The state as well as the central government is spending millions of rupees for providing the online services. However, their efforts and large investments result into launching various e-governance projects in the country. Common Service Centre, Public Distribution System and Land Record System, three projects are very important as citizen’s centric services concern. These projects are implemented by the state government through their subsidiary offices. Collector office is one of them. At the district level, Collector office is responsible for implementing and smoothly running of the e-governance projects. A rapid change in the technology is forcing new changes to be accepted in the e-governance domain. Considering these changes, government is slow in redefining the Government Process Reengineering, citizens’ relation, employee relationship. There are a lot of issues arise at the ground level in the implementation of the projects. Issues can be categorized as technical, administrative, financial, managerial etc. This research paper focuses on technical development and technical issues found in Satara district at the ground level while developing, implementing, delivering the services to the citizens, business and government and sustaining the projects.