Trends in service sector development in the era of digital transformation

The article considers the combination of the influence of the key modern socio-economic trends of digital transformation, humanization of social life, globalization, servitization and he sharing economy on the change of business models and the development of the service sector. The authors identified the fundamental changes that occur under the influence of each of these trends and formed a list of characteristics of the current state of the service sector. The article was published with the support of the RFRR grant 19-010-00968 “Methodology and tools for digitalization of the quality management of the education system and ensuring the sustainable development of economic agents”.