Quality management of banking services
Автор: Arutyunova L.A.
Журнал: Форум молодых ученых @forum-nauka
Статья в выпуске: 6-1 (22), 2018 года.
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Annotation In this article, the principles of quality management of banking services are considered. The technique of assessing the level of customer satisfaction with quality of service is proposed. The advantages of applying the proposed methodology are indicated.
Quality of banking services, quality assessment, customer satisfaction, satisfaction assessment methodology
Короткий адрес: https://sciup.org/140283184
IDR: 140283184
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