Web-site of the hotel, as a tool of increasing the quality of service at the pre-forwarding stage (on the example of hotel companies Omsk)

The article analyzes the role of the website for the hotel, whether the site is a factor affecting the choice of the accommodation facility. The sites of hotels in Omsk are considered, the analysis was conducted in six positions. In order for the client to receive additional information of interest to him, it is recommended that the "Guestbook" section be available on the hotel's websites.