The impact of financial technologies on the changing model of banking customer service
Автор: Pshenichnikov V.V.
Журнал: Теория и практика сервиса: экономика, социальная сфера, технологии @tps-esst
Рубрика: Теория и технологии сферы услуг
Статья в выпуске: 1 (35), 2018 года.
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The article describes the current trends in the introduction of financial technologies in the process of banking services. The influence of the main technological components on the formation of a new model of banking business focused on the transformation of the Bank into an integrator of values in the digital space. The main differences between traditional and new models of customer banking are presented.
Bank, banking, big data, integrator, information society, cloud technologies, financial technologies, digital economy
Короткий адрес: https://sciup.org/14876238
IDR: 14876238
