The impact of the COVID-19 pandemic on the educational process

Changes in the external environment can have a major transformative impact on the service sector. The crisis caused by the COVID-19 pandemic affected all sectors of the economy, contributed to the actualization of new forms and technologies of work, including remote access and employment at home. The education system was one of the first to face global changes and the need to develop distance learning technologies for security purposes. In this regard, it is ad-visable to consider what consequences and results for the educational process can be in crisis conditions. The study of factors and conditions of influence on the forms of education is im-portant from the point of view of the subsequent adaptation of the education system to crisis phenomena, the development of the most effective technologies of remote interaction of partic-ipants in the educational process, their impact on the quality of knowledge obtained.