Impact of "Pathologies" Of management on the involvement of personnel in ensuring the quality of medical services

The article highlights the «pathologies of management» associated with the involvement of personnel and the rating scales of each «pathology», presents the results of a study of the reasons for the ineffectiveness of management of different types of ownership and volume of services provided by medical institutions in St. Petersburg, built a generalized «profile» of management of medical institutions; the analysis of the reasons for the ineffectiveness of the management of medical institutions was carried out, conclusions and generalizations were made, proposals were made to eliminate the reasons that prevent the involvement of personnel in ensuring the quality of services provided