Interaction of the governmental structures, local self-government and the population in the context of a pandemic

Today, the COVID-19 pandemic is a challenge that will allow us to test how effective the system of state and municipal administration in Russia is, and whether it is able to ensure a full-fledged dialogue between local self-government, civil society and the state. The subject of the research is the peculiarities of interaction between state authorities, local self-government and the population in modern realities. The purpose of the paper is to determine the most efficient and prospective forms of interaction between different levels of authorities with citizens, to promote methods of their updating. It is revealed that the redistribution of powers between state and municipal authorities is often not supported by appropriate resources. The analysis of statistics on citizens’ appeals in the municipality of Tikhoretsky district showed a change in the structure of problems of interest to the population in 2019-2020, the development of interactive forms of interaction of the governmental structures. As a result, the authors propose ways to update the forms of interaction between public administration, local self-government and the population, in particular through the introduction of new communication channels, remote formats of work, the transition of municipal management from “administration” to “management”.