The interconnection of sales consultants' self-conception and attitude to clients
Автор: Gayazova O.I., Lukyanchenko N.V.
Журнал: Вестник Красноярского государственного педагогического университета им. В.П. Астафьева @vestnik-kspu
Рубрика: Психологические науки. Психология личности
Статья в выпуске: 1 (39), 2017 года.
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The article substantiates the need to study the psychological factors of an attitude to clients as the most important component of the professional behavior of retail workers. The article presents the data of the study of the relationship between the attitude to clients and self-conception of cosmetics store' s consultants.
Psychology of trading, sales consultants, professional interaction, attitude to clients, self-attitude, self rating
Короткий адрес: https://sciup.org/144154414
IDR: 144154414
