The problem of the optimum distribution of a resource between the components of the center of call service

The basic components of the center of call service are allocated as channel, operator and technical subsystems, each of which is presented by corresponding model of mass service. The statement of a problem of probability maximization of the application service at the limited financial resources due to the choice of optimum number of serving elements in the specified subsystems is carried out The opportunity and application algorithm of the dynamic programming method for the solving of the given problem are determined