Anticrisis agenda of service industry
Автор: Hmelev V.V.
Журнал: Сервис plus @servis-plus
Рубрика: Полемика
Статья в выпуске: 1 т.3, 2009 года.
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The world is in a state of continuous crisis; crisis as a social phenomenon reflects the consequences of flawed organizational decisions. The existing social system does not have flexibility and efficiency (due to the unbalanced condition of social institutions); this leads to conflict and confrontation. Service institutionality is a way to overcome the crisis.
Короткий адрес: https://sciup.org/140209856
IDR: 140209856
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