Aspects of bank customers ensuring loyalty

Автор: Smirnov Viktor

Журнал: Бюллетень науки и практики @bulletennauki

Рубрика: Экономические науки

Статья в выпуске: 6 т.5, 2019 года.

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The article deals with the specifics of banking services as a factor of customer loyalty. Various aspects of the formation of customer loyalty of the Bank are studied. The results of the analysis can be used in the development and implementation of marketing policy of interaction with customers.

Banking services, customer loyalty, customer focus

Короткий адрес: https://sciup.org/14115520

IDR: 14115520   |   DOI: 10.33619/2414-2948/43/36

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