Building an effective business model in the modern economy
Автор: Fatyanov Y.I.
Журнал: Международный журнал гуманитарных и естественных наук @intjournal
Рубрика: Экономические науки
Статья в выпуске: 6-3 (69), 2022 года.
Бесплатный доступ
The author of the article reveals the features of the development and implementation in practice of a client-oriented business model. Special attention is paid to the problems of Russian companies on the example of Sberbank PJSC, which in recent years has done a great job in the field of product offerings for its customers. The author proposes a step-by-step mechanism necessary for the effective organization of changes within the company.
Customer orientation, benchmarking, management, business model, crm-systems
Короткий адрес: https://sciup.org/170194886
IDR: 170194886 | DOI: 10.24412/2500-1000-2022-6-3-240-242
Список литературы Building an effective business model in the modern economy
- Gulakova O.V., Rebyazina V.A., Smirnova M.M. Specifics of client-oriented companies in the Russian market: results of an empirical study // Bulletin of St. Petersburg University. Management. - 2015. - №4. - Pp. 39-73.
- Sharokhina S.F., Bratukhina E.A. Marketing concept of preserving existing and attracting new clients of the company of professional services// - 2018. - №2. - P. 51.
- Kohli A. K., Jaworski B. J. Market Orientation: The Construct, Research Propositions, Managerial Implications // The Journal of Marketing. - 1990. - Vol. 54. №2. - pp. 1-18.
- Prazyan, E. M. Marketing approach to maintaining long-term relationships with consumers // Bulletin of Volgograd State University. Series 3: Economics. - 2011. - №2. - Pp. 127-132.
- Avdeeva E.A., Chaplygina U.A. CRM-system as a basis for improving the competitiveness of an organization // Concept. - 2017. - №13. - Pp. 62-66.