Formalization of implicit knowledge based on educational competencies and background knowledge

The article is devoted to the discussion of the process of creating uniform approaches to the description of various components of corporate knowledge in a multidisciplinary information environment of the enterprise. A method for describing corporate knowledge based on the educational-competence-based approach using a separate assessment of educational competencies and background knowledge of employees is proposed. An example of using the proposed approach to solving the personnel management problems is given. As a methodological basis, the division of competencies of the company's employees according to the sources of its occurrence is used. The research is carried out based on an ontological approach and methods of studying texts created in natural languages. The paper shows that the employee's competencies can be uniformly determined based on a frequency analysis of documents texts that are more or less related to the employee. The novelty of the work lies in the creation of a uniform approach to the description of corporate knowledge of employees, which is based on the division of employee competencies into those obtained in the process of education, co-author activity, production experience, as well as contextual background knowledge. The possibility of creating software solutions for describing the employees' competencies, which are an integral part of corporate knowledge, is shown. The components of the methodology proposed in the article have passed the testing stage and are used to automate the functioning of enterprise services related to the management of personnel activities.