Functional approach to management quality assessment
Автор: Boreysho Alexey A.
Журнал: Вестник факультета управления СПбГЭУ @vfu-spgeu
Статья в выпуске: 10, 2021 года.
Бесплатный доступ
The article presents a functional approach to the assessment of management as a process with input, output and feedback aimed at achieving the goals of the organization; management functions are considered, the expanded composition of which includes the basic functions of goal-setting, planning, construction, control, motivation, improvement, as well as connecting functions such as decision-making and communication; a process model of functional management is presented; the concept of management quality is defined, an approach to its assessment through the quality characteristics of its functions is proposed.
Management quality, management functions, process approach, quality indicators, quality assessment
Короткий адрес: https://sciup.org/148323074
IDR: 148323074