Implementation of a unified billing system in housing and communal services

In this article, the main topics and goals of the work such as the study of billing systems of public services and the development of requirements, determining the needs in the system being created, analyzing the world’s best practices for combining all public services in one information field, determining ways to create a complex of unified billing system taking into account common technical requirements for billing systems, determining ways to develop and update the software to improve the quality of services to consumers in a single billing system are widely revealed. It is also worth noting that in this article, based on the study of modern Russian and international experience in implementing and improving a unified billing system in the industry of housing and communal services analyzed the existing barriers and the development of the industry, describes the main opportunities and promising areas of program support, organizational-economic and administrative measures to improve accessibility and improve housing and utilities and minimize utility costs of the population. Specific directions for Federal and international regional authorities to increase the investment attractiveness of innovative housing and communal services and the transition of this industry to an innovative vector of development are proposed.