Informal Organizations and Their Relationship with Organizational Conflict: A Field Study in Djelfa Municipality

Informal organizations play a dual role within institutions. On one hand, they contribute positively by strengthening social cohesion and providing psychological support to employees. On the other hand, they may also become a source of organizational tensions that negatively impact workflow, particularly when their orientations conflict with the formal structure’s objectives. This necessitates the implementation of effective conflict management mechanisms that maximize the positive aspects of these groups while mitigating their negative repercussions. The study relied on a sample of 150 workers, including both permanent and contract employees in the municipality of Djelfa. Main Hypothesis:There is a correlational relationship between informal groups and the occurrence of organizational conflict in municipal institutions in Djelfa. Sub-Hypotheses:The formation of informal groups is influenced by multiple factors, including demographic, professional, and social characteristics. The intensity of organizational conflict is directly proportional to the degree of misalignment between the objectives of the formal organization and those of informal groups.