The use of modern information and communication technologies to develop a culture of social interaction with the public by police officers

The research problem and the rationale for its relevance. The targets of law enforcement activities of the police and improving the quality of social services to the population are to ensure a policy of open social interaction with the public. The goal of this research is to determine the role and directions of the use of information and communication technologies (ICT) for the development of constructive interaction between the police and the public. ICTs play a significant role in the normalization and development of positive areas of police interaction with the public. On the one hand, it is necessary to equip police services with modern means of ICT, a single information space which provides quality access to the necessary legal and service information. On the other hand, the competence of officers in the field of technical means and ICTs is needed to ensure the rapid solution of operational tasks and the formation of a positive image of police officers. Additional professional education for law enforcement officers has significant potential in the area of technical and communicative competencies. Methodology. The analysis of publications on the problem of research was used. The social interaction of police officers with the population is considered from the point of view of the provisions of the theory of social interaction of P. A. Sorokin and taking into account modern studies on the problems of interaction of law enforcement agencies with the population. The tendencies of illegal activity with the use of information and communication technologies in modern conditions were analyzed. The directions of improving the qualifications of police officers with the use of ICT were identified. Results. Social, institutional and personal professional factors contributing to constructive social interaction between police officers and the public were identified. The following directions for the development of the culture of this interaction with the use of ICT were identified: expansion of information impact on citizens in the electronic environment; development of ICT skills to counteract the expanding cybercrime; use of ICT in additional professional education of the Ministry of Internal Affairs of Russia. The practical significance of the research lies in the identified directions for improving the content and methods of the course training of law enforcement officers using modern information technology.