Cognitive biases in the digital world: how youth perceives online reviews and makes purchasing decisions

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The article examines the perception of online reviews by youth and their influence on purchasing behavior. Four cognitive biases are studied: the anchoring effect, the novelty effect, confirmation bias, and the social proof effect, which are particularly important for the youth segment. The study includes a survey of students, allowing for a comparison of which cognitive biases are more frequently encountered when evaluating products based on online reviews.

Cognitive biases, online reviews, perception, trust, consumer behavior

Короткий адрес: https://sciup.org/142243465

IDR: 142243465   |   DOI: 10.24412/1994-3776-2024-4-144-148

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