Methodological approaches to choosing an information system for managing a shopping mall

The article discusses the issues of choosing a specialized information system for automating the operational management of a shopping center. The necessity of applying a systematic approach to solving this problem, taking into account both functional requirements and economic constraints, is substantiated. A method of multi-criteria analysis of alternatives based on the hierarchy analysis method is presented. The methodology was tested using the example of choosing a CAFM system for the Megapolis shopping center with the participation of six alternative software products. The results of calculations are presented and recommendations for the practical application of the developed approach are formulated. Special attention is paid to the integration of the selected system with the existing IT infrastructure of the facility.