Methodological aspects of the procedure for assessing the efficiency of quality management systems: requirements, principles and limitations

The import substitution policy in the country, the outflow of foreign investment and the current structure of parallel imports necessitate stability and uninterrupted production cycle of organizations, which in turn requires flexibility and adaptability in the management environment of the enterprise, as well as control of all organizational processes. One of the ways to solve this issue is the quality management system (QMS), which has long established itself as an effective tool for system management with a process approach. However, to monitor the results obtained, it is also necessary to develop and implement analysis tools to evaluate the system. In this article, the authors conduct a theoretical analysis of the existing requirements for the quality management system from the perspective of assessing its performance, reveal their essence, and also highlight the requirements for the system in terms of their functionality, which makes it possible to determine the nature of the importance of their consideration and impact on the efficiency of the system. The basis of the study is existing standards and methods for assessing QMS developed at different times and in different countries. The result of the analysis is a ready-made methodological basis (requirements, principles, conditions of application and limitations) for the further development of a comprehensive tool for assessing the effectiveness of quality management systems.