Knowledge management model to ensure the quality of processes in food industry enterprises

Dynamic changes in the organizational environment of food industry enterprises, namely increased public attention to companies’ compliance with the principles of sustainable development, and the current geopolitical situation are causing the emergence of conflicting demands from various stakeholders. These contradictions disrupt the consistency of the processes of food manufacturing organizations, which negatively affects the results of the functioning of the national processing industry. One of the most promising areas for the development of theory and methods for ensuring the quality of processes is knowledge management, which is due to the gradual transition of world and national economic systems to the «knowledge economy» stage, when knowledge acts as an independent product or plays a huge role in the creation of added value. cost and profitability of organizations. In addition, knowledge management is involved in forming the basis for the transition to Industry 4.0, namely, it contributes to the growth of intellectual resources of companies aimed at the formation, implementation and development of digital solutions in their activities. The purpose of this study is to develop a model for ensuring the quality of processes in food industry enterprises, based on knowledge management mechanisms. To achieve this goal, general scientific methods of studying scientific literature, retrospective analysis, comparative analysis, generalization and modeling were used. Using these methods, a study is carried out of the theoretical foundations of knowledge management, international and national systems of standards in the field of knowledge management, models for improving the activities of organizations as a way to increase the effectiveness of knowledge management systems. The results of the study form the basis of a graphical model for ensuring the quality of processes in food industry enterprises, based on the concept of the «knowledge cycle», the theory of explicit and implicit knowledge management, national standards in the field of knowledge management of the GOST R series, as well as the national model for improving the activities of organizations «Award of the Government of the Russian Federation in the field of quality».