Features of promotion services of entertainment enterprises

Автор: Shpyrnya O.V., Eremina E.A., Koreneva M.V.

Журнал: Научный вестник Южного института менеджмента @vestnik-uim

Рубрика: Экономика сервиса и туризма

Статья в выпуске: 1 (29), 2020 года.

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The article describes the main features of promoting the services of entertainment industry enterprises. The definition of entertainment services is given, a list of enterprises providing such services is indicated. The relationship between entertainment services and the development of the tourism and hospitality industry is revealed. Various options for promoting the services of entertainment industry enterprises are presented. Attention is paid to the importance of the process of branding the business of entertainment industry enterprises and maintaining a high level of quality of customer service. Particular attention was paid to additional elements of the marketing mix in promoting the services of entertainment industry enterprises. The basic methods of promoting services are examined, with particular emphasis on social networks VKontakte, Odnoklassniki, Instagram, Facebook. The prospects of organizing focus groups in social networks while promoting certain services in the entertainment industry are noted. It is concluded that technologies for promoting services in the entertainment industry contribute to expanding the number of potential customers, forming a group of regular customers, increasing interest from consumers, partners, and more.

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Entertainment industry, entertainment services, animation, branding, quality of service, marketing events, consumers, social networks

Короткий адрес: https://sciup.org/143171107

IDR: 143171107   |   DOI: 10.31775/2305-3100-2020-1-83-87

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