Conflict prevention as a factor of improving the quality of social services
Автор: Vdovina Margarita Vladimirovna
Журнал: Общество: социология, психология, педагогика @society-spp
Статья в выпуске: 1, 2017 года.
Бесплатный доступ
The article presents results of the survey of employees of social service organizations about the possible causes, forms and consequences of conflicts in the process of social services. Special attention is paid to the methods of prevention and constructive resolution of conflicts. Conflict prevention is considered as a significant factor in improving the quality of social services.
Conflict in social work, prevention and resolution of conflict, organizational, administrative, psychological and pedagogical measures of conflict prevention, improvement of social services quality, recipient of social services, social worker
Короткий адрес: https://sciup.org/14939945
IDR: 14939945
