Problems in staff assistance in state and municipal service provision

The article considers the issues of providing state and municipal services to individuals and legal entities by establishing and organizing the activities of multifunctional centres (MFC). The necessity for MFC employees’ training and retraining is grounded on the basis of studying the example of MFCs functioning in the constituent entities. The authors suggest training and retraining state and municipal authority bodies’ employees, MFCs’ employees and FSBEI of HPT RSUTS’s students who specialize in state and municipal management in the educational and consulting laboratory Imitation Model MFC.