Development of methodological principles of business process reengineering in fuel and energy complex of Russia

Dynamically changing economic conditions require Russia to transit to an innovative development model where fuel and energy complex is the technological basis of the economy and high-tech industries play the role of revenue sources. For this, essential changes in the active business models of enterprises operating in the fuel and energy complex are necessary. Business processes reengineering is an effective tool for such transformations. The author has analyzed the evolution of the concept of business process reengineering and has determined that the fundamental change of the main business processes takes place under the influence of the upcoming technological order. At the same time, an essential element of reengineering at the current stage of development is the mass use of information technologies in production. It has been established that Russian and foreign approaches to reengineering are of a generalized nature and do not take into account the branch peculiarities of an industry. This circumstance limits the possibilities of their application at enterprises of the fuel and energy complex, the main business processes of which have specific properties that determine the peculiarities of their reengineering: the impossibility of an isolated reengineering performance in one enterprise; the dependence of the reengineering goals on the energy market conjuncture; the risks to loose energy independence on the national scale; lack of experience and effective tools for implementing business processes; dependence on material, financial and human resources. The results of the expert survey of the top management of a number of enterprises operating in the fuel and energy complex have revealed that the organizational and managerial factors, in other words the imperfection of business models, hence, the main business models, prevent from the development of innovative activity. The analysis of the conducted reengineering projects and the experience in process management of enterprises operating in the fuel and energy complex have demonstrated the lack of uniform norms and standards for reengineering business processes in the energy sector. Taking into account the revealed peculiarities of business process reengineering at the enterprises of the fuel and energy complex, the following methodological principles of reengineering have been formulated: compliance with the basic requirement in the energy production industry - continuity and reliability of energy supply; assessment of the need for business process reengineering "planned preventive maintenance"; implementation of reengineering, first of all, reengineering of the main business processes; the complexity of transformation of business processes at energy enterprises; creation and development of a common information environment in the complex sectors and among them; transformation of enterprises into flexible production systems; the exclusion of the main product production or the basic service provision from the objects of the business process reengineering. The effectiveness of simulation modeling and methodology of the system approach to develop the principles of business process reengineering at the enterprises of the complex has been substantiated. The direction for further research is to create the author's methodology for assessing the efficiency of each business process separately and the relationships among them.