The development of human resource planning in the tourism business sector

The article studies the current ways of introducing elements of human resource planning into tourism and service enterprise development strategies. The author considers the specifics and peculiarities of the tourism and service business and identifies the major lines of application as well as the workability of corporate and HR planning in reference to small- and medium-sized enterprises operating in the focus areas. Special stress is laid on the contribution of marketing research, pursuing prospective lines of tourism and service enterprise development and introducing elements of HR planning to delivering the targeted results. The author regards the basic stages and methods of personnel planning as employed by tourism and service enterprises in terms of occupation, skill and qualification. The article may serve the scientific, special and teaching purposes of those studying the problem of HR planning in the context of tourism and service business.