School mediation service as an educational technology: the results of the approbation

the activity of the school mediation service is considered for the first time as an educational technology. The elements of this educational technology are revealed from the positions of the system-activity approach. The education technology is understood by the authors in two aspects: as the implementation of the projected learning process and as real teacher-child interactions. The principles and conditions of technology implementation are formulated. The areas of work of the mediation service are specified. The novelty of the technology is the focus of the mediation process not only on the successful conflict resolution, but also on the training of mediation participants. The article suggests criteria for evaluating the effectiveness of the mediation service. In accordance with these criteria, the results of the approbation of the proposed technology in the state educational institution School (Gymnasium) № 505 of St. Petersburg in 2016/17 and 2017/18 academic year are analyzed. Based on the results of the approbation the problems and challenges were identified. The approbation showed that the proposed technology require further theoretical and methodological development, including the problem of the mediation training for adolescent mediators and consideration of gender aspects during the mediation procedure.