The Impact of the Communication Process on Organizational Effectiveness

The internal communication network in any organization is the backbone through which a set of internal and external strategic and tactical objectives are achieved. This is related to the flexibility of the internal elements of the organization, the most important of which is the organizational structure, and the smooth flow of internal information reaching its destination in a timely and appropriate manner. This ensures effectiveness and efficiency in performance across various professional levels, with actual control over all types of internal communications in all directions (upward, downward, and horizontal). Thus, a set of indicators emerges, reflecting the organization's strength or weakness on the practical and organizational levels and the nature of the relationships between its members. Therefore, this strength is linked to the effectiveness and flexibility of the internal communication process within the general organizational climate of the institution.