Managing the educational process using Web 2.0 services (using the example of lyceum №1 "Sputnik")

In the context of the development of human civilization, digital technologies are increasingly entering our lives. Education as a social institution largely determines the ways of development of society. In this regard, educational organizations need to constantly improve the communication system for more effective functioning and development, as well as use modern means of communication. The introduction of information technologies into the management process significantly increases the efficiency of communication processes in the organization and contributes to the effective solution of management tasks. In this article, on the basis of a single educational institution, the possibilities of using Web 2.0 services in the implementation of the management of the educational process are considered. The authors come to the conclusion that Web 2.0 services and its constituent information and communication educational platform "Sferum", cloud storage "Yandex.Disk", services for teamwork with documents "Yandex.Documents" and online surveys "Yandex.Forms”, a service for creating and editing Mindomo mind maps can be used as one of the ways to digitalize the management process in an educational organization. To determine the degree of need for the proposed resources, work was carried out with the teaching staff (questionnaires, observation, conversations, testing).