The influence of service activities on the performance of the enterprises of beauty industry

Автор: Sharonov M. A., Ilyukhina G. I., Sharonova V.P.

Журнал: Сервис plus @servis-plus

Рубрика: Тезисы

Статья в выпуске: 4 т.13, 2019 года.

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The use of modern technologies of customer service can improve the efficiency of enterprises as a service sector, and any other communicating with the client. More than that with the development of this communication, more and more representatives of small and medium-sized businesses understand the need to move away from the "Soviet" service with its very unreasoned and generally, as they said before, "unobtrusive" service in the direction of competent "client service". They realize that this is the main argument in the competition for a regular customer. Moreover, the experience of successful commercial activity in a highly competitive environment shows that it contributes to the number and loyalty to the brand of regular customers.

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Service activities, commercial activities, efficiency, level of service, service sector, beauty industry, beauty salon class, customers, service, service technology, enterprise competitiveness, professional sphere, business services

Короткий адрес: https://sciup.org/140244517

IDR: 140244517

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