Implementation of lean technologies in the work of the admissions committee

The article is devoted to the comprehensive improvement of the activities of the college admissions committee based on the integration of lean technologies, digitalization and the use of artificial intelligence tools. In the context of growing competition in the field of professional education and the accelerating pace of digital transformation, there is an increasing need to optimize key administrative processes, which include the admission of applicants. The main problem addressed in this study is associated with excessive time and labor costs, duplication of operations, risks of errors and insufficient transparency of decisions made. The proposed approach is based on the use of lean technologies to minimize losses and streamline procedures, the introduction of digital platforms to ensure prompt information exchange, as well as the use of artificial intelligence systems to automate the verification of applications, predict the competitive situation and optimally distribute the workload. The scientific novelty of the study lies in the fact that within the framework of a single concept, standardization of processes, increased digitalization and intellectualization of management decisions are combined. The introduction of unified regulations, the creation of an online portal for submitting documents, the integration of chatbots and centralized contact centers, as well as the use of machine learning algorithms expand the possibilities of adaptive response to changes in the external environment. This ensures a reduction in the processing time of applications, a decrease in the number of errors, an increase in applicant satisfaction and optimization of personnel activities. The activities and approaches presented in the work can be scaled and adapted to other aspects of the functioning of the educational organization. Thus, this study forms a methodological basis for further improvements in the quality of educational services, increasing the competitiveness of the college and the formation of a modern digital ecosystem that meets the current demands of society and the knowledge economy.