Foreign approaches to the introduction of gamification in business and enterprise management

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The article explores the practice of gamification as a form of organization of business processes and management in foreign practice. The evolution of the theoryand practice of using gamification in foreign companies has been studied, the scientific relevance of using gamification as an alternative to traditional forms of organizing business processes and management processes has been substantiated. Approaches to the organization of a gamified management process are typified based on the analysis of foreign practice. Based on the analysis of the economic efficiency of the practice of using elements of the game process in the construction of business processes and management chains, the conditions and limits for replacing traditional business activitieswith gameforms aredetermined. Priority areas have been identified in which gamification as a form of organizing labor relations in a team can be recommended to an organization based on foreign experience. Based on the results of a review of the experience of using gamification in foreign companies, trends in the development of the phenomenon under consideration were identified, and the conditions for an «ideal» gamification process from the point of view of a mature foreign company were determined. Possible approaches to the construction of gamified teamwork are studied, taking into account the goals and objectives facing the team of employees. Based on the results of the work done, the author developed a system of criteria, which, in their opinion, should correspond to the management model in an organization focused on restructuring the management system and team building processes based on gamification.

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Management, personnel management, motivation, innovations, gamification in marketing, gamification in management

Короткий адрес: https://sciup.org/149141690

IDR: 149141690   |   DOI: 10.15688/ek.jvolsu.2022.3.16

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