Discoure markers so, actually, whatever as intensifiers of conflictogenicity

In this article discourse markers so, actually, whatever and their pragmatic potential in the aspect of conflictogenicity are investigated. By discourse markers we mean such units, which lexical meaning, recorded in the lexicographic sources, differs from the contextual meaning, as these units were transformed, pragmaticalized and acquired pragmatic meaning. They can express different intentions of speakers, have great potential and are capable of displaying a wide range of emotions, both positive and negative. We examine the English discourse markers so, actually, whatever as intensifiers of conflictogenicity, analyzing those contexts in which these units were associated with negative emotions. The analysis showed that these markers can reflect different shades of negative emotions, as it is connected with the loss of their lexical meaning and transition to the class of pragmaticized units. Conflictogenic speech does not allow to realize the main tasks of effective communication: it impedes the exchange of information, worsens the perception of speech by the interlocutors, prevents the development of a common strategy of interaction. The study of conflictogenic units, in particular, discourse markers, is necessary, as it helps identify a wide range of such markers, their functions and in the future contributes to the development of strategies and tactics of cooperative communication, which will ensure communicative security of an individual and society.