Innovative technologies in the hospitality industry: analysis of the problem at the present stage of society and hotel business development

This article analyzes innovative technologies in the hospitality industry in order to understand the specifics of transformational processes in the provision of hotel services to the guest. In this regard, the advantages of innovation in the hotel business are identified, as well as some innovative solutions for hotels, thanks to which you can change the atmosphere for guests. Based on information analyzed from Internet sources, the author of the article attempted to predict the emergence of innovations in the hotel business, emphasized the role of increasing interest of hoteliers in implementing ideas related to their introduction into the work of hotels. The author of this article concluded that a certain innovation can change the marketing policy of the hotel and affect the activities of service mechanism existing in the hotel and that modern technologies give the hotel many additional advantages, raising its prestige in the eyes of competitors and service consumers.