Management of human resources in results of the system of the MYPES of the tourism sector

Author: Jessica Paola Palacios Garay, Raúl Alberto Rengifo Lozano, Walter Florencio Bryson Malca

Journal: Science, Education and Innovations in the Context of Modern Problems @imcra

Article in issue: 3 vol.5, 2022.

Free access

Micro and small enterprises (MSEs) are the economic agents with the greatest capacity to create employment in Latin America; however, they have low levels of productivity, the main cause of the high level of informality in the tourism sector.The purpose of the research was to determine the influence of human resources management on the results of the Mypes system under a quantitative approach, the type of study was basic with explanatory scope, as a non-experimental design, cross-sectional correlational causal. The information was collected through a survey using a questionnaire of technological profile of the Mypes, the sample consisted of 850 companies in Latin America with a non-probabilistic sampling. The results were obtained with the structural model of the asymptotic free distribution method, where it is concluded that Human Resources Management has a 100% in-fluence on the results of the system. In this sense, human resources management is determined by the dimen-sions for a better relationship with the results of the system.

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Human resources management, system performance, MSEs

Short address: https://sciup.org/16010189

IDR: 16010189   |   DOI: 10.56334/sei/5.3.18