Identifying the Moscow region tourism industry demand for personnel training

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This article deals with the issues of identification ofthe demand for training the personnel for the Moscowregion tourism industry. The range of issues raised in the article covers (1) the causes ofthe trained personnelshortage in the region; (2) the employers'' general approaches to candidates'' applications processing; (3) the current and expected enrollment in Tourism- and Hospitality-related training programmes; and (4) the creation of forecast scenarios of Moscow region tourism industry development, which vividly demonstrate a growing demand for personnel. The article focuses on the evaluation methodology of the demand for the tourism industry personnel and its approbation in a number of Moscow-region-based municipal entities. The evaluation methodology is based on the trend analysis of the tourism industry development indices, strategic and standard-and-goalprogramming, the multiplier theory, extrapolative and scenario forecasting. The strategic guidelines for Moscow region tourism industry development correspond to the performance targets of the development of domestic and inbound tourism in the Moscow region in effect until 2018: a twofold increase in the number of tourists using collective accommodation facilities, a 30% increase in the tourist companies'' customership, up to a 4% increase in the number of foreign tourists using collective accommodation facilities, etc. The application of the methodology developed by the authors of the article allows of the conclusion that, for the innovative development scenario, the number of jobs in the Moscow region tourism industry should have reached 6,000 by 2018. The methodology can be applied to assess the current and expected demand for personnel as observed in a variety of business domains in different regions ofthe Russian Federation.

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Demand for personnel, personnel training, tourism, service, hospitality, moscow region

Короткий адрес: https://sciup.org/140209363

IDR: 140209363   |   DOI: 10.12737/3876

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