Comparative analysis of the practices of implementing traditional and innovative technologies of social services

The article presents the results of the assessment of social service processes for the population using traditional and innovative technologies using the calculation of relative indices of satisfaction of service recipients, which provides the possibility of an objective comparative analysis. The study uses the author's methodological approach to studying satisfaction with recipients of social services based on their direct and indirect assessments. The results presented in the article open up new directions for studying the level of satisfaction with social services by users of social service centers using the research methodology proposed in the article and the possibility of developing recommendations for improving the activities of social organizations. It was revealed that the reduction in the speed of the normalization process, and, as a consequence, the integral effectiveness of social services is directly affected by the exclusion of technologies for the provision of social and psychological, social and pedagogical, social and communicative services from the technology of the long-term care system.