Formation of psychological competence of specialists for work in the hospitality industry

Psychological competence of specialists in the field of hospitality are of great importance for improving the culture of service. The article discusses the set of psychological skills and competencies necessary to work in the field of hospitality. The author proposed a model for the formation of psychological competencies and communication skills of specialists in the service sector, which describes the stages of their formation, determines the conditions for the formation of communication skills as essential elements of this model.